Inquiry capture
Capture the request
Collect the appointment type, preferred dates, and callback details your office has approved. Keep the intake focused on scheduling rather than clinical advice.
Industries/Medical offices
For independent practices and front desks
A more organized next step for every appointment inquiry.
Calls can arrive while staff are helping patients at the desk. Off the Clock can answer routine, office-approved questions, capture appointment requests, and give your team a clear follow-up task.
A workflow conversation starts with your current inquiry, scheduling, and handoff process.
Designed around your workday
Keep the next step clear, from first call to follow-up.
The exact questions, booking rules, and staff handoffs are shaped with your team before a workflow is put in place.
Human approval stays in the loop
Clinical questions, urgent concerns, complaints, and unusual requests should be directed to your office team. The assistant does not provide clinical advice or replace staff judgment.
Scheduling
Coordinate a time
Gather the patient’s availability and route the request for confirmation through your office’s chosen scheduling process.
Follow-up
Close the loop
Plan reminders for confirmed visits and follow-up for requests awaiting a response, using timing and wording your office approves.
Administrative work
Reduce repeat admin
Answer routine office questions from information you approve and pass a concise request summary to staff. Your office decides what information is collected and how it is handled.
Proposed monthly packages
A starting point for a workflow conversation.
These proposed prices are for discussion. Setup and final scope are confirmed after a workflow review; there is no checkout offer on this page.
Starter
Lead capture and a faster first response
$149 / month
Growth
Recommended flagshipAppointment booking, reminders, and follow-up
$299 / month
Advanced
More automation workflows with human escalation
$499 / month
Enterprise
Higher volumes and workflows scoped to your operation
Custom
Proposed pricing only; no bookings, revenue, or other outcomes are promised. Package fit, setup, and any usage terms are reviewed with your team before activation.
Keep exploring
See how other teams shape the workflow.
Bring a real inquiry
See what a thoughtful handoff could look like for medical offices.
Walk through a typical customer request and discuss how response, scheduling, and follow-up might fit your team.